{"id":247,"date":"2016-04-26T17:17:42","date_gmt":"2016-04-26T08:17:42","guid":{"rendered":"http:\/\/www.waseda.jp\/mse\/web\/en\/?page_id=247"},"modified":"2025-11-24T10:02:24","modified_gmt":"2025-11-24T01:02:24","slug":"branch","status":"publish","type":"page","link":"https:\/\/info.mse.waseda.ac.jp\/eng\/branch\/","title":{"rendered":"Inquiry"},"content":{"rendered":"<h3>Contact information<\/h3>\n<p>\u3010Consultation counter\u3011<br \/>\nIf you would like a face-to-face consultation, please contact the following.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-9214\" src=\"https:\/\/info.mse.waseda.ac.jp\/wp-content\/uploads\/2024\/10\/helpdesk_otoiawase.jpg\" alt=\"\" width=\"300\" height=\"80\"><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-9215\" src=\"https:\/\/info.mse.waseda.ac.jp\/wp-content\/uploads\/2024\/10\/riko_media_otoiawase.jpg\" alt=\"\" width=\"300\" height=\"80\"><\/p>\n<p>\u3010Contact information for each IT service\u3011<\/p>\n<figure class=\"wp-block-table\">\n<table>\n<tbody>\n<tr>\n<th>Name of IT sevice<\/th>\n<th>Enquiries<\/th>\n<\/tr>\n<tr>\n<td class=\"hentry\"><a href=\"https:\/\/support.waseda.jp\/it\/s\/mywaseda?language=en_US\" target=\"_blank\" rel=\"noopener\">MyWaseda<\/a><\/td>\n<td style=\"vertical-align: middle;\" rowspan=\"9\">\u3010application form\u3011<br \/>\u3000MyWaseda\u3000<br \/>\u3000\u300cIT service\u300dTab<br \/>\u3000\u3000<a href=\"https:\/\/support.waseda.jp\/it\/s\/inquiryform?language=en_US\" target=\"_blank\" rel=\"noopener\">\u2192Inquiries\/Application of IT Services Support<\/a><\/td>\n<\/tr>\n<tr>\n<td class=\"hentry\"><a href=\"https:\/\/support.waseda.jp\/it\/s\/wasedamail-g?language=en_US\" target=\"_blank\" rel=\"noopener\">Waseda Mail (for Student\/Alumni)<\/a>\u3001<a href=\"https:\/\/support.waseda.jp\/it\/s\/wasedamail-o?language=en_US\" target=\"_blank\" rel=\"noopener\">Waseda Mail (for Faculty\/Staff)<\/a>\u3001<a href=\"https:\/\/support.waseda.jp\/it\/s\/wml?language=en_US\" target=\"_blank\" rel=\"noopener\">WASEDA Mailing List<\/a>\u3001<a href=\"https:\/\/support.waseda.jp\/it\/s\/id?language=en_US\" target=\"_blank\" rel=\"noopener\">User ID and password<\/a><\/td>\n<\/tr>\n<tr>\n<td class=\"hentry\"><a href=\"https:\/\/support.waseda.jp\/it\/s\/network?language=en_US\" target=\"_blank\" rel=\"noopener\">Campus Network<\/a>\u3001<a href=\"https:\/\/support.waseda.jp\/it\/s\/network\/wi-fi?language=en_US\" target=\"_blank\" rel=\"noopener\">Wireless LAN connections<\/a>\u3001<a href=\"https:\/\/support.waseda.jp\/it\/s\/network\/fixedip?language=en_US\" target=\"_blank\" rel=\"noopener\">Wired LAN (fixed IP) connections<\/a><\/td>\n<\/tr>\n<tr>\n<td class=\"hentry\"><a href=\"https:\/\/support.waseda.jp\/it\/s\/software?language=en_US\" target=\"_blank\" rel=\"noopener\">Software License<\/a><br \/>\u3000\uff0dDownload Station<br \/>\u3000\uff0dinstall\u30fblicense<\/td>\n<\/tr>\n<tr>\n<td class=\"hentry\"><a href=\"https:\/\/support.waseda.jp\/it\/s\/box?language=en_US\" target=\"_blank\" rel=\"noopener\">BOX<\/a><\/td>\n<\/tr>\n<tr>\n<td class=\"hentry\"><a href=\"https:\/\/support.waseda.jp\/it\/s\/wasedamoodle-s?language=en_US\" target=\"_blank\" rel=\"noopener\">Waseda Moodle [For Students]<\/a>\u3001<a href=\"https:\/\/support.waseda.jp\/it\/s\/wasedamoodle-t?language=en_US\" target=\"_blank\" rel=\"noopener\">Waseda Moodle [For Teachers]<\/a><\/td>\n<\/tr>\n<tr>\n<td class=\"hentry\"><a href=\"https:\/\/support.waseda.jp\/it\/s\/article\/000007241?language=en_US\" target=\"_blank\" rel=\"noopener\">Admission procedure system\uff08UCARO\uff09<\/a><\/td>\n<\/tr>\n<tr>\n<td class=\"hentry\"><a href=\"https:\/\/www.waseda.jp\/inst\/wpo\/en\/students\/certificate\" target=\"_blank\" rel=\"noopener\">Certificate Issuance Service<\/a><\/td>\n<\/tr>\n<tr>\n<td class=\"hentry\">Other general IT issues<\/td>\n<\/tr>\n<tr>\n<td class=\"hentry\"><a href=\"https:\/\/www.waseda.jp\/library\/en\/\" target=\"_blank\" rel=\"noopener\">Waseda University Library<\/a>\uff08Book collection search\u3001<a href=\"https:\/\/waseda-jp.libguides.com\/imas\" target=\"_blank\" rel=\"noopener\">Academic information search-Waseda E-Resource Portal<\/a>\uff09<\/td>\n<td><a href=\"https:\/\/www.waseda.jp\/library\/en\/contact\/\" target=\"_blank\" rel=\"noopener\">Library contact<\/a><\/td>\n<\/tr>\n<tr>\n<td class=\"hentry\">PC purchase<\/td>\n<td>\u3010List of recommended OS\/specifications for each department and major\u3011<br \/><a href=\"https:\/\/waseda.box.com\/v\/byod-pc-spec-2026\" target=\"_blank\" rel=\"noopener\">https:\/\/waseda.box.com\/v\/byod-pc-spec-2026<\/a><br \/><span class=\"text-danger\">\u3010Contact information\u3011<br \/>\nIf the contact information is onthe list:<br \/>\nContact information for each department\/major given.<\/p>\n<p>If the contact details are not on the list:<br \/>\nInformation on the Co-op and electronics retailers.<br \/>\n<\/span><\/td>\n<\/tr>\n<tr>\n<td class=\"hentry\">PC lend<\/td>\n<td>\n<p>\n*Limited to cases of PC failure,insufficient specs, etc..<br \/>\nIf you forget your PC,you are not elisible for a PC lend.<br \/>\nConsult with the Waseda Co-op (Purchasing Department)<br \/>\n<a href=\"https:\/\/info.mse.waseda.ac.jp\/pc-lending\/\" rel=\"nonopener\">\u25b6for detail(Japanese)<\/a><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td class=\"hentry\">BYOD in general(consultations other than PC purchase)<\/td>\n<td rowspan=\"5\">\n<p><a href=\"https:\/\/info.mse.waseda.ac.jp\/eng\/branch\/#help_desk\">\u30fbRiko Help Desk<\/a><\/p>\n<p><a href=\"https:\/\/info.mse.waseda.ac.jp\/eng\/branch\/#office\">\u30fbRiko Media Center<\/a><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td class=\"hentry\"><a href=\"https:\/\/info.mse.waseda.ac.jp\/eng\/pcroom\/\">PC room<\/a><\/td>\n<\/tr>\n<tr>\n<td class=\"hentry\"><a href=\"https:\/\/info.mse.waseda.ac.jp\/eng\/printers\/\">On-Demand Printers<\/a><\/td>\n<\/tr>\n<tr>\n<td class=\"hentry\"><a href=\"https:\/\/info.mse.waseda.ac.jp\/eng\/seminar\/\">Seminar Info<\/a><\/td>\n<\/tr>\n<tr>\n<td class=\"hentry\"><a href=\"https:\/\/support.waseda.jp\/it\/s\/id?language=en_US#05\" target=\"_blank\" rel=\"noopener\">Password reissue<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<div id=\"office\"><\/div>\n<h2>Relevant Department of Administrative Office of Information and Multimedia Technology<\/h2>\n<h3>Administrative Office of Information and Multimedia Technology (20-1, 51Bldg.)<\/h3>\n<p><img decoding=\"async\" src=\"https:\/\/info.mse.waseda.ac.jp\/wp-content\/uploads\/2016\/09\/map_mse_en2016.png\"><\/p>\n<h4>Services provided by Admin Office of Information and Multimedia Technology<\/h4>\n<ul>\n<li>MyWaseda Password Reissue<\/li>\n<li><a href=\"https:\/\/info.mse.waseda.ac.jp\/eng\/software\/\">Softwares<\/a><\/li>\n<li><a href=\"https:\/\/info.mse.waseda.ac.jp\/eng\/applications\/\" rel=\"noopener\">Various applications<\/a><\/li>\n<\/ul>\n<h4>Opening hours<\/h4>\n<p>9:00-17:00 Monday to Friday<br \/>\n*Close on Saturday, Sunday and holidays(Excluding class days)<\/p>\n<h4>Email<\/h4>\n<p><a href=\"mailto:helpdesk@mse.waseda.ac.jp\">helpdesk@mse.waseda.ac.jp<\/a><\/p>\n<h3 id=\"help_desk\">Helpdesk of Information and Multimedia Technology (3-12, 63Bldg.)<\/h3>\n<p><img decoding=\"async\" src=\"https:\/\/info.mse.waseda.ac.jp\/wp-content\/uploads\/2016\/11\/map_helpdesk_en2016.png\"><\/p>\n<h4>Services provided by Helpdesk<\/h4>\n<ul>\n<li>Technical consultation regarding the use of services provided by Admin office of information and multimedia technology<\/li>\n<li>Inquiries about the use of computers<\/li>\n<li>Other technical consultation<\/li>\n<\/ul>\n<h4>Opening hours<\/h4>\n<p>8:40-17:00 Monday to Friday<br \/>\n*Close on Saturday, Sunday and holidays(Excluding class days)<\/p>\n<h4>Email List<\/h4>\n<table>\n<tbody>\n<tr>\n<th class=\"w-25\">Contact1<\/th>\n<td>\n<dl class=\"dl-primary\">\n<dt>Email<\/dt>\n<dd><a href=\"mailto:helpdesk@mse.waseda.ac.jp\">helpdesk@mse.waseda.ac.jp<\/a><\/dd>\n<dt>Dealing matters<\/dt>\n<dd>\n<ul>\n<li>Inquiries about using PC rooms<\/li>\n<li>Service desk for computer room problems (after-hours service)<\/li>\n<li>Contact for inquiries and problems related to the use of the following<\/li>\n<ol>\n<li>Riko Linux system<\/li>\n<li>Hosting Service for Sci. and Eng.<\/li>\n<li>Wireless LAN connection service<\/li>\n<li>Wired LAN connection service<\/li>\n<\/ol>\n<\/ul>\n<\/dd>\n<\/dl>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table>\n<tbody>\n<tr>\n<th class=\"w-25\">Contact2<\/th>\n<td>\n<dl class=\"dl-primary\">\n<dt>Email<\/dt>\n<dd><a href=\"mailto:mse-license@mse.waseda.ac.jp\">mse-license@mse.waseda.ac.jp<\/a><\/dd>\n<dt>Dealing matters<\/dt>\n<dd>\nContact for inquiries and problems related to the use of software license services<\/dd>\n<\/dl>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table>\n<tbody>\n<tr>\n<th class=\"w-25\">Contact3<\/th>\n<td>\n<dl class=\"dl-primary\">\n<dt>Email<\/dt>\n<dd><a href=\"mailto:mse-seminar@mse.waseda.ac.jp\">mse-seminar@mse.waseda.ac.jp<\/a><\/dd>\n<dt>Dealing matters<\/dt>\n<dd>\nInquiries about seminars conducted by the Administrative Office of Information and Multimedia Technology<\/dd>\n<\/dl>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table>\n<tbody>\n<tr>\n<th class=\"w-25\">Contact4<\/th>\n<td>\n<dl class=\"dl-primary\">\n<dt>Email<\/dt>\n<dd><a href=\"mailto:abuse@mse.waseda.ac.jp\">abuse@mse.waseda.ac.jp<\/a><\/dd>\n<dt>Dealing matters<\/dt>\n<dd>\nContact for network abuse<\/dd>\n<\/dl>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3>Drawing and CAD Room<\/h3>\n<p><img decoding=\"async\" src=\"https:\/\/info.mse.waseda.ac.jp\/wp-content\/uploads\/2016\/11\/map_drawingcad_en2016.png\"><\/p>\n<h4>Services provided by Preparing room for Drawing\/CAD<\/h4>\n<ul>\n<li>Primary support for failure in Drawing and CAD Room<\/li>\n<li>Contact for lost and found items in the Drawing and CAD Room<\/li>\n<\/ul>\n<h4>Opening hours<\/h4>\n<p>9:00-17:00 (Monday to Saturday) *Close on Saturday, Sunday and holidays\u3000\u203bclose 12:10~13:00<\/p>\n<h2>Links to Waseda internal sites<\/h2>\n<ul class=\"ul\">\n<li class=\"btn-arrow\"><a href=\"https:\/\/www.waseda.jp\/top\/en\" target=\"_blank\" rel=\"noopener\">Waseda University<\/a><\/li>\n<li class=\"btn-arrow\"><a href=\"https:\/\/www.waseda.jp\/fsci\/en\/\" target=\"_blank\" rel=\"noopener\">Waseda University Science and Engineering<\/a><\/li>\n<li class=\"btn-arrow\"><a href=\"https:\/\/my.waseda.jp\/login\/login!languageChange\" target=\"_blank\" rel=\"noopener\">MyWaseda<\/a><\/li>\n<li class=\"btn-arrow\"><a href=\"https:\/\/support.waseda.jp\/it\/s\/?language=en_US\" target=\"_blank\" rel=\"noopener\">Waseda IT Service Portal<\/a><\/li>\n<li class=\"btn-arrow\"><a href=\"https:\/\/www.waseda.jp\/library\/en\/\" target=\"_blank\" rel=\"noopener\">Waseda University Library<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Contact information \u3010Consultation counter\u3011 If you would like a face-to-face consultation, please contact the f [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":20,"comment_status":"open","ping_status":"closed","template":"page-branch.php","meta":{"footnotes":""},"class_list":["post-247","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/info.mse.waseda.ac.jp\/eng\/wp-json\/wp\/v2\/pages\/247","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/info.mse.waseda.ac.jp\/eng\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/info.mse.waseda.ac.jp\/eng\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/info.mse.waseda.ac.jp\/eng\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/info.mse.waseda.ac.jp\/eng\/wp-json\/wp\/v2\/comments?post=247"}],"version-history":[{"count":9,"href":"https:\/\/info.mse.waseda.ac.jp\/eng\/wp-json\/wp\/v2\/pages\/247\/revisions"}],"predecessor-version":[{"id":3360,"href":"https:\/\/info.mse.waseda.ac.jp\/eng\/wp-json\/wp\/v2\/pages\/247\/revisions\/3360"}],"wp:attachment":[{"href":"https:\/\/info.mse.waseda.ac.jp\/eng\/wp-json\/wp\/v2\/media?parent=247"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}