Inquiry

Contact information

【相談窓口】
対面での相談をご希望の場合は、下記へご連絡ください。

【各ITサービスの問い合わせ先】

ITサービス名 問い合わせ先
MyWaseda 【申請フォーム】
　MyWaseda　
　「ITサービス」タブ
　　→Inquiries/Application of IT Services Support
Waseda Mail (for Student/Alumni)、Waseda Mail (for Faculty/Staff)、WASEDA Mailing List、User ID and password
Campus Network、Wireless LAN connections、Wired LAN (fixed IP) connections
Software License
　－Download Station
　－install・license
BOX
Waseda Moodle [For Students]、Waseda Moodle [For Teachers]
入学手続きシステム（UCARO）
Certificate Issuance Service
その他、IT全般
Waseda University Library（蔵書検索、学術情報検索） Library contact
PC購入 【各学科/専攻の推奨OS/スペック一覧】
https://waseda.box.com/v/byod-pc-spec
※ご質問・ご不明点等ございましたら、一覧表に記載の連絡先へお問い合わせください。
※連絡先の記載が無い学科/専攻は、生協・家電量販店等へお問い合わせください。
PC貸出
〇ＰC故障、スペック不足の場合に限る。
〇ＰＣ忘れの場合はＰＣ貸出し対象外。

早稲田生協窓口（購買部）に相談
▶詳細はこちら
BYOD全般（PC購入以外の相談）

・Riko Help Desk

・Riko Media Center
PC room
課金プリンタ
Seminar Info
パスワード再発行

Relevant Department of Administrative Office of Information and Multimedia Technology

Administrative Office of Information and Multimedia Technology (20-1, 51Bldg.)

Services provided by Admin Office of Information and Multimedia Technology

Opening hours

9:00-17:00 (Monday to Friday) *Close on Saturday, Sunday and holidays

Email

Helpdesk of Information and Multimedia Technology (3-12, 63Bldg.)

Services provided by Helpdesk

  • Technical consultation regarding the use of services provided by Admin office of information and multimedia technology
  • Inquiries about the use of computers
  • Other technical consultation

Opening hours

8:40-17:00 (Monday to Friday) *Close on Saturday, Sunday and holidays

Email List

Contact1
Email
Dealing matters
  • Inquiries about using PC rooms
  • Service desk for computer room problems (after-hours service)
  • Contact for inquiries and problems related to the use of the following
    1. Riko UNIX system
    2. Hosting Service for Sci. and Eng.
    3. Wireless LAN connection service
    4. Wired LAN connection service
Contact2
Email
Dealing matters
Contact for inquiries and problems related to the use of software license services
Contact3
Email
Dealing matters
Inquiries about seminars conducted by the Administrative Office of Information and Multimedia Technology
Contact4
Email
Dealing matters
Contact for network abuse

Drawing and CAD Room

Services provided by Preparing room for Drawing/CAD

  • Primary support for failure in Drawing and CAD Room
  • Contact for lost and found items in the Drawing and CAD Room

Opening hours

9:00-17:00 (Monday to Saturday) *Close on Saturday, Sunday and holidays　※close 12:10~13:00

Links to Waseda internal sites